After-sales service assistance: Eraly & Associés is here for you
As a manufacturer of elemental analyzers and tubular furnaces, Eraly & Associés offers a range of services that allow you to rely on your equipment whatever happens.
Remote assistance, on-site support, maintenance: we support our customers far beyond the development and delivery of devices and accessories.
Our after-sales service is provided by a team of technicians and engineers with qualifications specific to our products and the technologies used.
Remote telephone support
Eraly & Associés can be reached immediately by phone via a non-surcharged number: +33 1 77 04 80 97, or directly on WhatsApp at +33 7 66 23 36 54.
Our technicians put at your disposal their expertise to carry out a remote diagnosis and manage any need that does not require a trip.
We can take control of your analyzers remotely to facilitate and speed up any diagnosis.
On-site support in France
Our technicians travel in France, on average within 72 hours after receiving a request.
International assistance and support
For our international customers, we intervene either directly or through the technical teams of our distributors.
After-sales service and maintenance: the services provided by Eraly & Associés
Eraly & Associés offers its customers, in France and abroad, a personalized maintenance contract: for a professional maintenance of your equipment according to the needs of your company or your laboratory.
Our after-sales service is also available by phone or on site.
Trust your manufacturer of elemental analyzers & laboratory furnaces to ensure the maintenance of your equipment, in France and internationally.
Contact Eraly & Associés